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Shipping policy
Shipping times
To prevent unnecessary CO2 generation during transport, we limit the distance our Fruity Bullet's travel by shipping our orders directly to you from where they're manufactured.
Eliminating extra fulfilment centres might mean your order will take a little longer to arrive, but every air mile we avoid saves about 24kg of Co2 from entering the atmosphere.
We aim to dispatch all orders within 1-4 working days. Sometimes during busy periods this can be a bit longer.
United States
- 7-20 business days
Canada
- 7-20 business days
Australia
- 7-20 business days
United Kingdom & Europe
- 7-14 business days
New Zealand
- 8-15 business days
Rest of the world
- 8-16 business days
* Delivery times vary for countries not specifically mentioned above. See more details by reaching the shipping section at checkout and selecting your country.
When will my order ship out?
All orders are dispatched within 1-3 business days, followed by the shipping times displayed above.
Order tracking
As soon your order ships out, you will receive an e-mail with a tracking number (which can take 24-48 hours to update). You can track your order here.
Need help?
If your order hasn't received a tracking update in a while, it's generally due to a courier error, and it will still more than likely be delivered within the shipping times displayed above.
However, if your order exceeded the delivery window or you need any help, feel free to contact us at support@fruitybullet.com.
We allow up to 30 days for delivery before a full refund is issued. Please see our Refund policy for more details
* Please make sure the items in your order are selected correctly because, once they're shipped, they can't be stopped/cancelled in transit. When you receive your order, if you decide not to keep it or part of it, our 30-day return policy applies.